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Interlibrary Loan FAQ

Interlibrary Loan Frequently Asked Questions

Am I eligible to use ILL?
What can I request?
How do I submit a book request?
How long are loan periods?
Can I renew ILL books?
Where do I return ILL books?
Are there any limits to how much I can request?
Can I borrow theses and dissertations?
How long does it take to fill an ILL request?
How can I check on the status of my request?
How will I be notified when my book or article comes in?
Where do I go to pick up my book or article?
What if I get an overdue notice?
What if I get an overdue notice and I am sure I already returned the book?
What if I lose or damage an ILL book? 


 

 

Am I eligible to use ILL?
This service is available to current Qatar University faculty, staff, graduate and undergraduate students only. External borrowers, including alumni, are not eligible to use ILL services.

What can I request?
You may request ONLY books, that QU libraries do not own or provide access to.

How do I submit a book request?
Please consult the QU Online Catalog  first to make sure that QU does not own the book you need. If not, submit a book request form. Please fill out the form as completely as possible to avoid delays in processing your request.

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How long are loan periods?
Because loan periods are determined by the lending library, they vary considerably. An ILL book will always have the due date clearly marked on the cover wrapper.

Can I renew ILL books ?
Sometimes. Please send an email asking renewal to This email address is being protected from spambots. You need JavaScript enabled to view it.  before the due date. You will be given a two-week extension unless the lending library denies the request, in which case we will ask that you return the book immediately.

Where do I return ILL books?
Please return all interlibrary loan books to the QU Library Circulation Desk. Make sure that the strip around the front cover is still attached to the book. Without this strip, it is difficult to determine that the book was borrowed through interlibrary loan.

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Are there any limits to how many books I can request?
A limit of 10 books at a time is set between institutions sharing the ILL agreement. If you need a bigger number from the set limit, please speak to the ILL/DDS Librarian to investigate other ways to obtain items. 


Can I borrow theses and dissertations?
You may not borrow dissertations through the interlibrary loan agreement. But we can determine whether you may buy a copy directly from UMI.  

How long does it take to fill an ILL request?
The average wait for material is one day if from a library in Qatar, and one to two weeks if from an international source. Be sure material will still be of use to you after this delay before making requests.

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How can I check on the status of my request?
Please call the ILL/DDS Desk at +974 4403-4070 /4096

How will I be notified when my book or article comes in?
The ILL staff will e-mail you when materials come in.

Where do I go to pick up my book or article?
Pick up interlibrary loan materials at the QU Library Circulation Desk. Items are kept on the ILL hold shelf there.

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What if I get an overdue notice?
Please return overdue items as soon as possible. Please do not jeopardize our future borrowing privileges with other libraries by disregarding their due dates. Note that unresolved overdues may result in substantial charges to your term bill.

What if I get an overdue notice, and I am sure I already returned the book?
If you get an overdue notice for an interlibrary loan book which you have already returned, please note the date the overdue notice was sent. If you returned the book on or after that date, you can probably ignore the notice. Otherwise, please call the ILL/DDS Desk at +974 4403-4070/4096 to make sure your record is clear. Please do not ignore multiple notices.

What if I lose or damage an ILL book?
You will be billed for the lost or damaged book through your term bill.